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Communication case studies : building interpersonal skills in the veterinary practice
Carolyn C. Shadle, John L. Meyer.
Veterinary Medicine Library Call Number
  Stacks SF610.5 .S53 2011 (Browse Shelf) Available
Other Authors
  • ISBN: 9781583261651 (pbk. : alk. paper)
  • ISBN: 1583261656 (pbk. : alk. paper)
  • OCLC Number: 747819353
  • Includes bibliographical references and index.
Table of Contents

The challenge of communication -- Learning in groups : how to take the fun to another level -- The art of persuasion in veterinary practice : foundational thoughts -- Nonverbal communication : signals that support or trump the words you use -- Interpersonal communication : building bonds with others -- Small-group and organizational communication : getting along in a group -- Intercultural communication : the beauty of variety -- Interpersonal communication skills : listening and building trust -- Interpersonal communication skills : there's a time to speak -- Tips on what to avoid : dodging the barriers -- Problem-solving skills : process and promise -- Small-group and organizational communication skills : creative minds working together.